terms and conditions

The following terms and conditions apply to all bookings:

Our fees are normally subject to annual review each January but may be revised at other times with reasonable notice.

The 2-3 years and 3-5 years rates apply from the month following your child’s relevant birthday.

Extra sessions are payable in advance by cash or cheque.

Fees are payable monthly in advance by standing order by the 15th of the month. Fees paid after this incurs a £20.00 late payment charge. Fees not paid by standing order or childcare vouchers incur a £15.00 per month administration charge unless by prior arrangement with the management.

Standing orders and cheques that return unpaid incur a £15 administration charge.

Your child must be collected at the appropriate time for their session. There is a late pick-up fee of £10 for the first 15 minutes and £0.50 per minute thereafter.

A deposit of £150 is required when a place is booked at the nursery. This will be deducted from the final month’s fees providing one month’s written notice of termination has been given.

If after booking your child’s place you wish to delay your child’s start date we will hold their place for one month. If you decide not to take up this place the deposit will not be refunded.

If you wish to change your child’s attendance we require one month’s written notice. All changes are subject to availability within the nursery.

All Bank Holidays and days that your child does not attend for whatever reason will be charged at the standard daily rate for your child.

Calendar monthly fees therefore will be calculated on the following formula:
Monthly Fee = Weekly Rate x 50/ 12.
This incorporates a fee free two week holiday allowance per annum.

The nursery is open Monday to Friday, 7.30am to 6.30pm with exception of Bank Holidays and the Christmas Period (over which the nursery closes between Christmas and New Year).